SHIPPING & DELIVERY
We ship worldwide. Please allow 1-2 business days for orders to be processed. Tracking information is automatically sent to the email address you provide at checkout.
If you do not receive the tracking information within 1-2 business days, please check your spam folder or email us at firstname.lastname@example.org
Orders are processed and shipped 6 days a week (Sunday – Thursday), except on UAE & International Public Holidays.
You can track your order with your courier by simply logging onto their website and typing in your tracking number.
Customer service: 600 544000
CREDIT / DEBIT CARDS: We accept all VISA & MasterCard credit and debit cards. We do not store any of your credit card information.
CASH ON DELIVERY: This payment method is only available in United Arab Emirates, Saudi Arabia, Oman, Bahrain, Kuwait and Jordan.
Cash on Delivery payment method is free in the UAE but since the COD service is costly for us to provide outside of UAE, cash payment orders outside of UAE will be charged a COD Fee as follows:
Saudi Arabia: SAR 35
Kuwait: KWD 3
Oman: OMR 3.5
Bahrain: BHD 3.5
Jordan: JD 6.77
Please have the exact amount available for the courier, it will save you time.
Select your preferred payment method on the checkout page to complete your order.
CUSTOM DUTIES & TAXES
As all orders are shipped directly from the UAE, you may be susceptible to customs fees. Please read more about import duties and taxes here.
- FÍO Athletics will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
- Multiple transactions may result in multiple postings to the cardholder’s monthly statement.