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Refunds & Exchange Policy

If you live within the U.A.E and would like to exchange an item for a different size, please email us at support@fioathletics.co with your order # and we will assist you.

 

FÍO Athletics Refund & Exchange Policy.

  • Something not right? No problem. Let us know and we’ll get it straightened out.
  • Exchanges & Refunds are available within the U.A.E. The first exchange is FREE, however multiple exchanges following will carry a 15 AED delivery charge each time.
  • For Refunds, item(s) must be unworn, unwashed & still in its original packaging. All labels must still be attached to return the goods. Refunds will carry a delivery charge of 15 AED when the refund and collection is made.
  • Item(s) cannot be returned or exchanged if the care label has been cut/removed. 
  • All items are thoroughly inspected before any action is taken.
  • You have 7 days from the date you received your items to make a return. 
  • Orders part paid on card & gift card will receive refunds to the gift card first.  
  • Please allow up to 7 business days for us to process a refund.
  • Please allow up to 3 business days for us to process an exchange.